For activities that require a fast effective problem solving work supported by one or more people to allow that activity to proceed faster. Use paired work to support activities such as user interface prototyping, user scenario writing, persona building, or writing software code.

You can effectively acquire information and make the best use of people's time by perfecting your interview skills.

Given a large amount of data collected from interviews, observation, or other research, use collaborative data consolidation to build affinity diagrams that distill and find meaning in your data. Use these affinity diagrams as a foundation for decisions and design ideas.